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Frequently asked questions
Our return policy allows returns for defective, damaged, or misdescribed products within 7 days of receipt. Products must be in original, unopened packaging and in saleable condition. Contact us at hello@flavrstudios.com.au with your order details and issue description for authorization before returning. A restocking fee may apply. Refunds are processed to the original payment method within 7 business days of approval. For warranty claims, contact us with proof of purchase and defect details. This policy complies with Australian Consumer Law.
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